Enterprise Report Management (COLD)

Printing internal reports and statements onto paper is costly. Enterprises are looking to save both time and significant costs (including the cost of paper, ink, printer parts and warehousing) by outputting Enterprise Reports / Print Streams onto electronic storage media. Previously known as COLD (Computer to Laser Disk), Enterprise Report Management is key to a View Not Print (VNP) strategy.

Neocol has experience of developing VNP strategies that go a step further, enabling you to output records in the way your enterprise needs them. For example, a call centre operator can view a statement in the same format as the customer receives it, saving time on the telephone calls and enhancing the customer experience. Neocol determines the different perspectives required as part of the Discovery exercise, by working alongside your content owners and users.

Potential savings from a VNP strategy are vast, not least by rationalising the ability to locate and use content. PricewaterhouseCoopers estimate that up to 50% of a professional’s time is spent locating pertinent information. Releasing that time for productive work will return dividends to any enterprise.

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