Neocol have a hard-won reputation as a trusted advisor in this field, across several continents.

Successful businesses show the ability to evolve over time, as such processes and systems that were implemented for perfectly valid business reasons, and served their purpose correctly at that time, can become entrenched in business process lore, becoming an unquestioned part of the daily routine, and often producing a deepening layer of process ‘sludge’ which can stifle a business’ innovative and competitive edge over time.

Put very simply, we ask the fundamental questions:  ‘What’, ‘How’, ‘Where’, ‘When’, and most importantly ‘Why’.

Just as every organisation requires a focussed and unflinching Senior Management trouble-shooter, so, on occasion, there is a need for sense-makers, un-pickers, and proposers of logical and safe business process improvements to assist in keeping the business competitive and on the right track. We are there to uncover a route to goals such as faster B2C and B2B processes, consistent client-facing documentation, reduced associate and client effort, and streamlined cradle-to-grave processes in general.

Our reputation is as a trusted advisor, engaging at various levels and touch points within our clients, from high level work with Senior Management sponsors where we both advice and counsel on the risks and rewards of your strategy, to operational staff and external contributors, as well as acting as a vendor-agnostic second pair of eyes during the assessment of core systems suites, all the way to technical assistance and support, where there happens to be an intersect with one of our delivery teams’ core competencies.

What our clients tell us this gives them and would give you, is a rare mixture of pan-industry experience, and pragmatic knowledge of pitfalls and benefits.

As such, we become involved both in process reviews, benefits realisation work, vendor selection reviews,  all with the core task of delivering costed, RoI driven results to our clients’ boards and business communities, underpinned by a solid knowledge of the technology (or lack of it) required.