Marsh, Top Global Insurance Company's fully Hosted ECM Solution, migration and Managed Support service
“Following the purchase of an Insurance book from another organisation, Marsh Insurance needed to migrate the data from the vendor’s existing ECM system onto a built-from scratch Document management solution.
Requiring this to be done within tight timescales to avoid significant financial penalties, we turned to Neocol, who had been recommended as a trusted partner (and IBM solution expert) by HSBC, to consult, design, build and manage this solution within a short number of weeks.
Neocol lived up to the expectation set by this recommendation, providing requirements gathering, implementation, development, user training and excellent system and UAT testing, in fact all technical resource as well as managing the project, and successfully delivered on time and on budget. “
Will Swain, Programme Manager, Marsh & McLennan
The Director of Technical Services at Neocol commented: “Migrating from a legacy system is always a challenge but even more so when demanding deadlines are set. Not only are Neocol UK hosting a new FileNet P8 environment for the customer but also migrating over 3 million documents from a FileNet IS system while converting Lotus Notes DXL emails into MS Outlook MSG format.
Going forward users will file emails into a specific folder in their mailboxes which will then be collected by the IBM Content Collector servers and archived into the hosted FileNet P8 environment. Users may then search for legacy documents and any new content added using Workplace.”
About Marsh:
Marsh, the world’s leading insurance broker and risk adviser, has over 24,000 employees and provides advice and transactional capabilities to clients in over 100 countries. Marsh is a member of Marsh & McLennan Companies, a global professional services firm with over 50,000 employees worldwide and annual revenue of $10 billion, which is also the parent company of Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.
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